Since 2016, GRx has been fortunate enough to not only have a new Business Development Representative on our team but to also have a resident Emergency Medical Technician (EMT) on-site.
We understand that pharmaceutical returns can be an afterthought after a long day of filling prescriptions and taking care of patients. We’re here to let you know that with just a little bit of planning, you can make sure that your expired products are received in time at your reverse distributor for processing; enabling you to avoid those dreaded words: “You missed the expired returns window”.
At GRx, we know that job knowledge is critical to successful job performance and we encourage our associates to continuously enhance their knowledge and skills.
Frequently, customers ask us “why didn’t I get credit for this return?” There are many reasons a product return is considered not creditable by a manufacturer including: product was past expiration acceptance date, product was a partial or even product container was defaced and therefore not acceptable.